Uttar Pradesh Chief Minister Yogi Adityanath has initiated a proactive measure to enhance public service efficiency by providing CUG (Closed User Group) phones to field officers. These phones are intended to ensure continuous accessibility to officers by the public, operating round-the-clock.
Inshorts – What’s the storyline?
CM Adityanath equips field officers with CUG phones for 24×7 public accessibility, emphasizing direct communication with public representatives to address issues promptly and transparently. The initiative aims to enhance governance efficiency and accountability across Uttar Pradesh.
Direct Communication Initiative
Addressing officers, CM Yogi Adityanath emphasized the importance of maintaining direct communication with public representatives. He underscored the need to actively listen to public expectations and address their issues promptly based on merit.
Accessibility and Accountability
“Every officer must personally carry and respond to these CUG phones,” CM Yogi Adityanath instructed, stressing the accountability of officers in maintaining seamless communication channels with the public. He mandated that if an officer misses a call for any reason, they must promptly return the call to ensure effective resolution of public concerns.
Yogi Adityanath Enhancing Governance Efficiency
The initiative aims to streamline governance processes and foster transparency and accountability at the grassroots level. By facilitating direct interaction between officers and the public, CM Yogi Adityanath aims to enhance service delivery and responsiveness to community needs.
Commitment to Public Welfare
CM Yogi Adityanath reaffirmed the government’s commitment to prioritizing public welfare and ensuring that administrative processes are accessible and responsive to citizen needs. The distribution of CUG phones underscores the government’s proactive approach to improving governance and fostering closer ties between the administration and the public.
