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The cVIGIL app, developed by the Election Commission of India, has emerged as a powerful tool empowering citizens to flag instances of election code violations. Since the announcement of the General Elections 2024, the app has received an overwhelming response, with over 79,000 complaints registered to date. Remarkably, over 99% of these complaints have been successfully resolved, with close to 89% resolved within a mere 100 minutes. This remarkable efficiency underscores the app’s commitment to speed and transparency, the foundational principles of cVIGIL.
Of the myriad complaints received, a staggering 73%—more than 58,500—were related to illegal hoardings and banners, while over 1400 pertained to the distribution of money, gifts, and liquor. Additionally, approximately 3% of complaints—2454 in total—focused on the defacement of property. Notably, out of the 535 complaints concerning the display of firearms and intimidation, 529 have already been addressed. Moreover, 1000 reported instances involved campaigning beyond the designated period, including the unauthorized use of speakers.
The cVIGIL app marks a significant advancement in electoral oversight, effectively mitigating campaign clutter and ensuring adherence to the model code of conduct. During the press conference announcing the General Elections 2024, Chief Election Commissioner Shri Rajiv Kumar emphasized the importance of citizen vigilance and urged the use of the app to report any violations or inducements targeting voters.
The user-friendly interface of cVIGIL facilitates seamless reporting, connecting vigilant citizens directly with the District Control Room, Returning Officer, and Flying Squads Teams. By leveraging this app, individuals can swiftly report instances of political misconduct without the need to physically visit the office of the returning officer. Upon submission, complainants receive a unique ID to track the progress of their complaint in real-time.
Three key components drive the success of cVIGIL: real-time capturing of audio, photos, or videos by users, a stringent “100-minute” timeframe for resolving complaints, and automatic geo-tagging enabled when users activate the app’s camera. This geo-tagging feature ensures precise location identification, bolstering the evidentiary value of captured images in legal proceedings. Furthermore, citizens have the option to report complaints anonymously, enhancing participation and accountability.
As part of the Election Commission’s technological arsenal, the cVIGIL app exemplifies innovation in fostering voter engagement and transparency. By harnessing the power of technology, the app reinforces democratic ideals and strengthens electoral integrity.
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